State agency investigated zero complaints in 2008 -- and it only took them 120 days to do it
Kudos to the Texas Board of Professional Geoscientists (not to be confused with the amateur geoscientists who wouldn’t know their soil from Shinola).
Professional geoscientists perform underground mapping and sampling, three-dimensional geoscientific interpretation and modeling, oil and gas exploration and lots of other cool sounding stuff. They can probably change their own oil, too.
So why praise the board? Because it somehow managed to open a complaint investigation on July 16, 2007 and closed it on Nov. 13, 2007, without actually having a complaint to investigate.
Yeah, we didn’t get it either. Over the summer a TCU intern, Andrew Young, asked the board for complaint data. This week, Watchdog did a little number crunching to come up with this nifty chart on resolution of complaints:
|
Fiscal year |
Total complaints |
Average Days |
|
2007 |
4 |
51.5 |
|
2008 |
0 |
120 |
|
2009 |
5 |
106 |
But we still couldn’t figure out the 2008 pretend complaint that took so long to investigate. So Watchdog contacted the Legislative Budget Board, to which state agencies report various statistics, including complaint resolution times.
Here’s what the geo board reported to the LBB:
|
Fiscal year |
Target (days) |
Actual days |
Pct Annual target |
|
2007 |
110 |
92 |
83.64 |
|
2008 |
110 |
0 |
0 |
|
2009 |
110 |
98 |
89.09 |
So well done, geo guys, on getting each of your nine actual complaints investigated in fewer than 110 days. But Watchdog would have enjoyed talking to the board’s interim executive director or investigator about the three months and 28 days it took to resolve no complaints in 2008. Most likely it was a glitch caused by the way you calculate investigations during a fiscal year.
No one called back, though. (And, for the record, we used an actual phone.)
