Be glad you're not flying out of Chicago's O'Hare Airport on a United flight today, because their planes are not going anywhere.
The carrier is blaming a computer glitch that is preventing it from checking customers in and getting final flight information to cockpits.
Unfortunately, Star-Telegram managing editor Lois Norder, is one of those unlucky passengers trying to get from Chicago to Dallas this morning.
Here's Norder's comments in an Associated Press article:
Passengers reported long lines in the O'Hare terminal, and planes lined up on the airport's tarmac as new flights arrived and departing flights were unable to leave.
Lois Norder told the Chicago Tribune that the pilot on her flight to Dallas announced that they couldn't take off because the computer problems were keeping crews from refueling the plane.
"The employees are really stumped," Norder said. "They're trying to figure out what to do."
Read the rest of the article here.
Gee - how did we gas up an airplane before we had computers?
Posted by: Frank | July 02, 2009 at 10:31 AM
alas, many people now to reschedule their vacation plan.
Posted by: Hillarysvillage | July 02, 2009 at 01:05 PM
Andea, how could you have missed this AA puff piece?? I found in the DMN:
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Those are new dishes in AA's premium cabins, in case you were wondering
4:45 PM Wed, Jul 01, 2009 | Permalink
Terry Maxon/Reporter Bio | E-mail | News tips
American Airlines says it has finished its rollout of new table settings for its first class and business class customers, including new china, cutlery and wine glasses.
American said Thursday it also began offering "enhanced food and beverage offerings" for international travelers in coach class, beginning in May.
"We are committed to investing in products and services that our loyal customers value," said John Tiliacos, American's managing director of onboard products. "We continually evaluate our onboard product offerings and make necessary adjustments based on feedback from our customers and our flight attendants."
He said the airline also has "been delighted with the overwhelmingly positive response we have received from our customers traveling in the main cabin.""
Posted by: AirlineWONK | July 02, 2009 at 03:53 PM
Sorry I misspelled your name.
Posted by: AirlineWONK | July 02, 2009 at 03:55 PM